There were four Information Desks at the conference.


Act Now Training Limited

Act Now Training is a limited company incorporated in the UK since September 2002. We specialise in training and consultancy on all aspects of information law particularly Freedom of Information and Data Protection including the new General Data Protection Regulation (GDPR). We deliver courses throughout the UK. We also deliver customised inhouse training and consultancy on the same subjects.

We have over 15 years years of experience in training and consultancy in information law and information management.

We pride ourselves on having the most well-known experts in the field of Data Protection, Freedom of Information and Information Management in the public sector. All have worked for the public sector (including the NHS and local government) and have many years of experience of training and advice in this area.

We have trained Over 10,000 delegates from 4,500 different organisations on our external course programme.




Process your Freedom of Information requests, easily with eCase.

Made by Fivium, eCase is a comprehensive and intuitive case management system that helps organisations manage FOIs, EIRs, PQs, MCs, SARs, Complaints, Correspondence and more.

eCase helps you manage caseloads so you can deliver timely, consistent, quality responses every time. Managers, drafters, subject matter experts and reviewers can all collaborate instantly, and even redact documents through cloud-based eCase.

Central Government, local authorities and blue light services choose eCase for faster, cheaper and more secure case processing and management, so you have time to focus on the response.




The Information Commissioner’s Office is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

The ICO’s mission is to to uphold information rights for the UK public in the digital age. Its vision is to increase the confidence that the UK public have in organisations that process personal data and those which are responsible for making public information available.

The ICO has a number of Strategic Goals:

  1. To increase the public’s trust and confidence in how data is used and made available.
  2. Improve standards of information rights practice through clear, inspiring and targeted engagement and influence.
  3. Maintain and develop influence within the global information rights regulatory community.
  4. Stay relevant, provide excellent public service and keep abreast of evolving technology.
  5. Enforce the laws we help shape and oversee.

The ICO is an executive non-departmental public body, sponsored by the Department for Digital, Culture, Media & Sport.




The Scottish Information Commissioner’s office promotes and enforces both the public’s right to ask for the information held by Scottish public authorities, and good practice by authorities. Through her work, the Commissioner supports the openness, transparency and accountability of public bodies.

The Commissioner is responsible for enforcing and promoting Scotland’s freedom of information laws, namely:

  • The Freedom of Information (Scotland) Act 2002
  • The Environmental Information (Scotland) Regulations 2004
  • The INSPIRE (Scotland) Regulations 2009

The Commissioner and the Commissioner’s team:

  • investigate applications and issues legally enforceable decisions;
  • promote good practice amongst public authorities; and
  • provide the public with information on their rights.

The Commissioner is supported by a team of 22 staff.

The Commissioner is a public official appointed by Her Majesty The Queen on the nomination of the Scottish Parliament.